The presentation should commence with a discussion based on a series of questions carefully devised by the trainer, for example:
Liz Hastings Unit — Use and develop systems that promote communication 1. Be able to address the range of communication requirements in own role 1. Communication affects my work setting in many ways, between the service user, their families and friends, carers, senior carer and medical professionals.
This may be done in person, body language, telephone calls, text messaging, emails, written correspondence. Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care for the service user.
In my role, it is important that I communicate in the correct way to ensure that the needs of the service user are understood and dealt with correctly.
When I and the senior carer meet on the initial visit with the service user we discuss their needs and wishes to ensure they receive the right service tailor made for them.
I have regular meetings with them to establish their changing needs and also regular telephone calls to ensure that everything is working well with the service they are receiving.
Myself and senior carer and carers have regular meetings to discuss all of the service users and if any needs have changed, and to be sure that everyone knows what is happening if any changes have been made. This also helps if anyone has any issues that they need to raise.
All meetings are recorded and care plans updated. Communication problems vary between each individual depending on their disability or illness. Examples of these are - Dementia — this is one of the most common mental health problems within older people.
It is a progressive disorder affecting the individuals memory. It affects speech, understanding, concentration and motivation. Without these senses communication will be affected. Hearing loss can range from someone who is profoundly deaf, to someone who is hard of hearing.
Individuals who were born deaf, will usually have learnt sign language so will be able to communicate, whereas individuals who have lost their hearing will need more support in learning to communicate effectively. Sight loss can affect communication greatly.
More than 90 per cent of communication is made through non-verbal communication, this is done by body language.
Facial expressions, hand gestures, our posture all forms part of our communication. An individual without sight will struggle as they are missing out on a large amount of information needed to communicate effectively.
As with hearing loss, losing your sight later on in life creates difficulties and new communication methods will be needed.
In my job role as manager it is important to have good communication skills which will develop positive relationships and share information with people using the services to ensure the best outcome for the service user and for my members of staff.
I use several different forms of communication within my role. Interpersonal skills enable me to interact with another person successfully. Having good communication skills are vital for working in this role as they help to develop positive relationships with service users and their families and friends to understand and meet their needs.
This enables me to build positive working relationships with work colleagues and other professionals. This also gives me the tools to share information with people using my services by providing and receiving information, which enables me to report and plan on the work I do with other people.
I use various methods of communication. I use this form of communication daily in my job role. An example of this is would be between myself and a service user, myself and an Occupational Therapist in relation to the needs of a service user, or when speaking to senior carer to discuss a service user.
This can be done in person or over the telephone verbally.The current competitive climate paves the way for a change in the management of the customer portfolio by attempting to improve the efficiency and profitability of the relational approach.
challenges to communication within own job role Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management, i.e., Planning, Organising, Leading and Controlling.
3 Communication and Employability Skills for IT Level 3 Unit 1 1 Understand the personal attributes valued by employers 2 Understand the principles of effective. INTRODUCTION. This Enforcement Guidance clarifies the rights and responsibilities of employers and individuals with disabilities regarding reasonable accommodation and undue hardship.
Communication (from Latin commūnicāre, meaning "to share") is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules.. The main steps inherent to all communication are. The formation of communicative motivation or reason.; Message composition (further internal or technical elaboration on what exactly to.
A. A1C A form of hemoglobin used to test blood sugars over a period of time.
ABCs of Behavior An easy method for remembering the order of behavioral components: Antecedent, Behavior, Consequence.